Privacy Policy

At FETSIVE, we are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit or make a purchase from www.fetsive.com (the “Site”).

1. Personal Information We Collect
When you use our Site, we may collect the following types of information:

Device Information:
Automatically collected data may include:
IP address
Browser type and version
Time zone setting
Device operating system and platform
Cookies, web beacons, tags, pixels
Referring/exit pages, clickstream data

We Collect Device Information Using:
Cookies – to store user preferences and optimize your shopping experience. Learn more at www.allaboutcookies.org.
Log Files – to track site activities and diagnose technical issues.
Web Beacons / Tags / Pixels – to measure usage patterns and performance.

Order Information:
When placing an order, we collect:
Full Name
Billing & Shipping Address
Email Address
Phone Number
Payment Information (such as credit card details)

Account Information:
If you create an account, we also collect:
Username
Password (encrypted)
Purchase history
Saved preferences

2. How We Use Your Information
We may use your information for the following purposes:
Order Fulfillment: To process payments, ship products, and send order confirmations.Customer Support: To communicate regarding orders, returns, or service issues.
Marketing: To send promotional emails, newsletters, and personalized offers, consistent with your preferences.
Site Optimization: To analyze website usage, improve functionality, and personalize your experience.
Fraud Prevention: To detect and mitigate security risks, unauthorized access, or illegal activities.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Sharing Your Information
We may share your personal data with trusted third parties only as necessary to:
Process payments (e.g., PayPal, Stripe)
Deliver orders via shipping carriers
Provide marketing services (e.g., Meta Ads, Google Ads)
Conduct analytics (e.g., Google Analytics)
We may also disclose your data when required by law, court orders, or to protect our legal rights.
Behavioral Advertising:
We may use your data for targeted advertising or remarketing purposes on platforms like Facebook and Google. You can opt out of targeted ads by visiting:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com/authenticated

4. Your Rights
If you are located in the European Economic Area (EEA) or California (USA), you have the following rights:
Access your personal data.
Correct or update your information.
Request deletion of your data.
Object to processing or request data portability.
To exercise these rights, please contact us at: [email protected].
Please note that your data may be transferred outside the EEA or UK, including to servers in the United States.

5. Data Retention
We will retain your order and account information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
You may request the deletion of your personal information at any time by contacting us at [email protected].

6. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with an "Effective Date."

8. Intellectual Property Rights
If you believe that any content or product on our Site infringes your intellectual property rights, please contact us at:
Email: [email protected]
Provide detailed information, including:
Description of the rights allegedly violated
Identification of the infringing material
Your contact information
(Note: This address is for legal and intellectual property matters only. Other inquiries may not receive a response.)

9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]