Contact Us

At FETSIVE, we value every customer and are dedicated to providing prompt, helpful, and professional assistance for all your needs. Whether you have a question about your order, need help with a product, or wish to explore business opportunities, our customer support team is always ready to assist you.

Customer Service Inquiries
For questions regarding your order status, product details, returns, exchanges, or any issues related to your shopping experience, please reach out to our support team via email.
To help us process your inquiry more efficiently, kindly include the following information (if applicable):
Your full name
Order number
A clear description of your issue or question
Email: [email protected]

Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT).
We strive to respond to all inquiries within 24–48 business hours.

Business & Partnership Inquiries
If you are interested in collaboration, partnership proposals, or wholesale opportunities, please contact our business development team at:
Email: [email protected]
A representative will review your request and get back to you as soon as possible.

Note:
Currently, we provide support exclusively via email to ensure we can handle your request with detailed attention and efficiency. We do not offer phone or live chat support at this time.